Starmakerz Theatre School

STS Uniform & Merchandise Return & Exchange Policy

Exchange & Returns

Your consumer rights for returning goods falls under the Consumer Rights Act (which replaced the Sale of Goods Act in October 2015).

The Consumer Rights Act gives you the statutory right to return something and get your money back if it’s faulty.

 30 Days To Return

You have the legal right to a refund if you return your faulty goods within 30 days of receiving it.

Afer 30 Days

If you don’t reject the goods within the first 30 days, and find a fault within the first six months of possessing your goods, you’ll need to give the retailer a chance to make a repair or replacement. If that’s unsuccessful, you can then ask for a refund.

Please note we will not exchange an item due to general wear and tear.